Introduction:
- Welcome to Rizq 24 Rider, the delivery solution integrated with Rizq24's comprehensive e-commerce platform. Rizq 24 Rider facilitates efficient transportation of orders from Rizq 24 Sellers to Rizq 24 Users' locations, ensuring timely delivery services.
- At Rizq 24 Rider, we prioritize the protection of your privacy and personal information. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard your data when you engage with our mobile application ("Rizq 24 Rider App"). By using the App, you consent to the practices described in this Privacy Policy.
Information We Collect:
We gather various types of data to enhance our delivery services. These can be categorized as follows:
Information You Provide:
We may collect various types of information directly from you when you interact with the Rizq 24 Rider App, including but not limited to:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (e.g., credit card details)
- Login credentials (Email and password)
- Demographic information (e.g., age, gender)
- Precise Location data (with your consent)
Device Information
App Usage Information:
- Features used within the app
- Time spent using the app
- Frequency of app usage
- App crashes or errors encountered
Network Information:
Information about your internet service provider
Information about your internet service provider
Signal strength
We utilize this information for various purposes, including improving the App, troubleshooting issues, personalizing user experiences, and ensuring security and fraud prevention. We are committed to safeguarding your privacy and do not share automatically collected information with third-party advertisers or for marketing purposes.
Third Parties We Use:
We utilize the following third-party services to enhance the functionality of our app:
- Access: YoYou can request access to the personal information we hold about you.
- Correction: You can request the correction of any inaccurate or incomplete personal information by updating your profile.
Deletion:
You can request the deletion of your personal information, subject to certain exceptions.- We may periodically update this Privacy Policy by posting the revised version on the App. We encourage you to review the Privacy Policy periodically to stay informed of any changes.
- If you have any questions or concerns about this Privacy Policy, please contact us through the App or at sale@rizq24.com.
Your Rights:
You have several rights regarding your personal information:
Data Security:
We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.